Remote support that works for you.
Our remote IT support service is perfect for businesses who need a quick and efficient response when technical issues arise. With best-in-class technology and experienced, certified engineers, our team are fully equipped to support your business.
Our Remote IT Infrastructure Management Packages
- Unlimited Remote Support
- Unlimited Telephone & Email Support
- Setup Cloud Backup
- Outlook / Mail Configuration
- Software Installation
- Anti-Virus and Anti-Malware Protection for Endpoints
- Ticket Based Resolution
- Dedicated Support Portal
- Helpdesk Coverage 8AM - 6PM
- Microsoft Patch and Update Management
- +1 Additional Mobile/Tablet
- Annual IT Review Meeting
(For Annual Plans Only) - Onsite Support at an Additional Cost
- Unlimited Remote Support
- Unlimited Telephone & Email Support
- Setup Cloud Backup
- Outlook / Mail Configuration
- Software Installation
- Anti-Virus and Anti-Malware Protection for Endpoints
- Ticket Based Resolution
- Dedicated Support Portal
- Helpdesk Coverage 8AM - 6PM
- OS Secuirty Patch Management & Third-Party Updates
- +2 Additional Mobile/Tablet
- Semi-Annual IT Review Meeting
(For Annual Plans Only) - Onsite Support at an Additional Cost
- Virus and Malware Removal
- Guaranteed Response & Target Resolution Time
- Annual Antivirus Pro License - 1
(For Annual Plans Only)
- Unlimited Remote Support
- Unlimited Telephone & Email Support
- Setup Cloud Backup
- Outlook / Mail Configuration
- Software Installation
- Anti-Virus and Anti-Malware Protection for Endpoints
- Ticket Based Resolution
- Dedicated Support Portal
- Helpdesk Coverage 24/7
- OS Secuirty Patch Management & Third-Party Updates
- +3 Additional Mobile/Tablet
- Quarterly IT Review Meeting
(For Annual Plans Only) - Onsite Support at Extra Special Rates
- Virus and Malware Removal
- Guaranteed Response & Target Resolution Time
- Annual Antivirus Pro License - 2
(For Annual Plans Only) - Cyber Security Best Practises Implementation
- Proactive IT Support
- Home / Office Wifi Configuration Support
Benefits of Remote IT Infrastructure Management
24/7 Support
With our round the clock monitoring, we can find and notify you of any issues with a device as and when they crop up so you can take the necessary action quickly and efficiently.
Help Desk Expertise
Our skilled IT professionals are here to help you every step of the way. Making Technology work for you is our Priority.
Simple & Secure IT
We keep your systems fully up to date with the latest software, connect the latest patches and security updates as they are available.
Low Cost Plans
You enjoy lower support costs as it eliminates the need to have an in-person visit for addressing every little issue that may occur.
Super Quick Actions
When something goes wrong, you need a solution fast. By fixing your IT issues remotely, your needs can be met much faster, often we start to fix problems straight away.
Unlimited Support
No limits on the time or amount of remote support you can use. We are there as and when you need us.