Professional Services

DG Business's Professional IT Services offer simple solutions to your team’s most advanced business problems. We work with you to plan, design, implement and support your IT strategy, helping you to make your future projects a success.

IT Support Services

Customized on-site and remote support designed around your business and locations —whether you need a complete outsourced IT solution or Co-Managed IT services to reinforce your in-house resources. Strategic guidance and a comprehensive IT roadmap based on a comprehensive assessment of your infrastructure and current and future business needs.Proactive monitoring, management and maintenance using best-in-class tools to ensure optimal performance and security of your critical infrastructure. Dedicated project managers and engineers who learn your business and take accountability for anticipating and resolving issues quickly.

Remote Infrastructure Management

Our RIM service is perfect for businesses who need a quick and efficient response when technical issues arise. With best-in-class technology and experienced, certified engineers, our team are fully equipped to support your business.

Network Operations Center (NOC) Services

Designed to scale quickly without costly overhead, our NOC Services frees up your staff to focus on core business activities and strategic growth. DG Business NOC is your partner to monitor and manage your assets at the highest level.

Core Services Offered by our NOC Services Team

  • Continuous Network monitoring & managing services.
  • Application setup, download, and troubleshooting.
  • Scheduled network performance reports.
  • Network Recommendation sheets, when and if required.
  • Network detection, diagnosis, and assessment.
  • The capability of Network Patch Management.
  • Data backup, management, and storage.
  • Antivirus, firewall, and other security scanning and resolution.
  • Provide direct customer support if allowed.
  • Bandwidth Mgt and reporting.
  • Alarm/Ticket handling. Secure proper communication until each issue will be solved.

SOC Services

Our managed soc delivers advanced managed threat detection and incident response services to safeguard your business from cyber threats.

End-to-end cybersecurity solutions

Our Managed SOC (Security Operations Centre) is an end-to-end cybersecurity solution combining powerful security technology with 24/7 pro-active monitoring. These features deliver both foundational security and highly advanced protection, suited for organizations of any size and covering all critical environments, be they on-premise, cloud or hybrid. With integrated endpoint management and advanced threat detection intelligence, we’ll make sure your business is protected from the latest cyber-threats while incorporating the reporting required to ensure compliance in modern business environments.

Cost-effective Managed SOC

The cost of our Managed SOC Service is significantly lower than the cost of recruiting an internal team of cybersecurity professionals and providing them with the training, software, and support required to deliver an effective solution. The Security Operations Centre acts as a non-interference extension of your current IT team, allowing them the freedom to concentrate on support, infrastructure and projects, while we deal with cyber-risks quickly and efficiently.

Resource Augumentation Services

DG Business’s Resource Augmentation enables you to overcome short-term capability deficiencies and turbo boost delivery. Organization’s frequently face short term or unexpected requirements that place additional strain on resources – We help bridge this gap through effective Resource Augmentation.

Benefits of Resource Augumentation

  • Reduced captial costs.
  • Lower operational costs.
  • Accelerate time to market.
  • Reduced risks and investment.
  • Higher resource availability.
  • improved workforce capability.
  • Increase flexibility and scalability.

Cloud Management Services

Technology can be powerful, but it cannot always replace the human factor of business knowledge, technical expertise and skilled resources. DG Business cloud management services brings together the power of a cloud platform with dedicated skills and deep experience to optimize and execute business processes in the Cloud. We offer a range of services in the cloud, including infrastructure, platform, application and solution management, so customers can focus on their business while DG Business manages their technology.

With DG Business cloud services, empower your business, gain higher productivity and be more agile:

  • Optimize, manage & scale your IT resources.
  • Lay the foundation of tomorrow ready digital enterprise today.
  • Design & implement a sound cloud strategy.

Managed Security Services

Providing a cost-effective, comprehensive managed security service has never been more challenging. From small and medium-sized businesses to enterprise-scale organizations, customers are experiencing growing challenges depending on their existing infrastructure maturity. The threats they face range from lone hackers to those out for financial gain to state-sponsored attackers who are well-funded and well-armed. It’s a momentous task – even for the most skilled experts.

Our Managed Security Services Offering

    Detection, monitoring, investigation and management of threats (security events generated, parsed, triggered, or observed from your managed technologies.

    Monitoring and alerting of the system health of all managed technologies.

    Technology support including updates/upgrades, and software optimization.

    Technology specific services such as Firewall rule changes, tuning, and repair support

    Dedicated technical expertise for device management requests such as moves/adds/changes, additional investigations, and service tuning.

    Threat Advisory research communications.

    Regular operational reporting through the HG Portal, visualized dashboards, and automated monthly reports.

Our Partners