Remote IT Infrastructure Management Package RIMADVANCE1YR (Advance Yearly Plan)
Model: RIMADVANCE1YR
Support Start Date : Same Day
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No Longer Available
Our remote IT support service is perfect for businesses who need a quick and efficient response when technical issues arise. With best-in-class technology and experienced, certified engineers, our team is fully equipped to support your business.
Advance package includes:
- Unlimited Remote Support
- Unlimited Telephone & Email Support
- Setup Cloud Backup
- Outlook / Mail Configuration
- Software Installation
- Antivirus and antimalware protection for endpoints
- Ticket Based Resolution
- Help Desk Coverage 8 AM-6PM
- OS Security Patch Management & Third-Party Updates
- Virus & Malware Removal
- Guaranteed Response & Target Resolution Time
- +2 Additional Mobile / Tablet
- Annual Antivirus Pro License – 1
- Semi-Annual IT Review Meeting
- Onsite support at an additional cost
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